Subscribers lose in large company battle
by Paisley Boston
Oct 02, 2013 | 1395 views | 0 0 comments | 15 15 recommendations | email to a friend | print
Cable One has been turned down and shut out by Turner Network channels.

The company announced on Tuesday that it removed Turner Network channels CNN, CNN en Espanol, Headline News, Turner Classic Movies, TruTV, TBS, TNT, Cartoon Network and Boomerang at 9 a.m. from its channel lineup following the expiration of Cable One/Turner Network contract.

“Turner has chosen to punish our customers by deauthorizing the signals for these channels so that they will no longer receive them,” said Trish Niemann, Cable One public relations director.

According to Niemann, Turner has demanded an increase of nearly 50 percent for channels with steadily declining rates, but since the company was unable to reach a fair deal with Turner, they have been forced to drop these channels from Cable One’s lineup.

"Our contract with Turner expired at midnight Monday. Turner did extend our contract until 9 a.m. Tuesday morning so that we could continue to negotiate in hopes of coming to an agreement, but unfortunately that did not happen. Once our contract expired, we were required to remove the channels from our network. We have been in negotiation with Turner for several months and we have made every effort to reach a fair deal.

"We were able to find a contract to continue to carry a few other Turner channels which we know that are highly valued by our customers, but as of 9 a.m. Tuesday, Turner deauthorize our signal for those channels, so our customers are no longer getting those channels either.

“We are going to offer our customers credit for our next billing cycle.

"We are still negotiating with Turner in hopes of coming to an agreement that is fair for everyone," said Niemann.

According to Cable One CEO Tom Might, the historical video subscription business model is in decline and a new video model is taking shape, built on the Internet and consumer choice.

Yet, most cable programmers have chosen to demand unprecedented rate increases in the old model just as it declines.

"Our customers cannot support these unending, enormous rate increases. More are willing everyday to try alternate, less expensive ways, to enjoy video in their homes and on the go," added Might.

According to Turner Broadcasting, they tried to reach an agreement with Cable One for their portfolio of leading networks, including TNT, TBS, CNN, Cartoon Network, HLN, truTV and TCM.

In a press release, Turner said it has a long history and well-ended reputation as a fair and reasonable partner to their distributors and they have worked diligently with Cable One to come to a resolution, even by offering an extension that expired at noon on Tuesday.

Turner is asking that Cable One pay the established and accepted rates already in the marketplace for their portfolio and remain willing to discuss a new agreement that recognizes the strength and value of their networks and the popular programming they offer.

For more information about this negotiation, access www.StopProgrammingHikes.com/turner.