Cable One updating
by Kevin Pearson
Aug 06, 2013 | 1696 views | 0 0 comments | 20 20 recommendations | email to a friend | print
Several recent Internet and cable TV outages with Cable One could be related to the $1.6 million “reinforcement program” that will replace electronics and update its system in 22 franchise areas including Cleveland, Batesville, Clarksdale and the surrounding areas.

This will upgrade the cable infrastructure and will improve the quality and reliability of the cable television, Internet, and phone service that is provided by Cable One.

The project will include upgrading amplifiers, replacing miles of cable and installing more fiber optics.

“It’s not that were incapable of doing what we need to now, we just want to get ahead of the curve because you’ll never know what will happen in the future,” said General Manager Sandi Melton.

This program was started on June 1 and will be completed by the end of September or October.

A cable outage, which lasted for a short period of time on July 30, was caused by a contractor mistake while doing work for the project.

Cable One was quickly notified by one of their employees, who lived in the area of the outage, and a Cable One technician quickly resolved the problem.

Due to the large amount of work and updates, Cable One has employed contractors to replace the electronics, while Cable One technicians go over their work and make sure that the work is up to Cable One standards.

“We want to make sure that we don’t cause any problems for our customers … and hopefully this project will take us well into the future,” said Melton.