Loretta Phillips has worked with the department of Human Service for over 29 years.
"My goal is to better serve the clients and make them feel welcome to come here. I will also continue to endeavor to meet the needs of the citizens by being nice and courteous to our clients," said Phillips.
According to Phillips, she has always wanted to work in a field that aided the unfortunate and improve the lives of individuals who lacked proper guidance.
"I have always been service oriented. I grew up working in my parents' store, J&L Grocery, and my parents were always trying to help people. I guess my life is just a continuation of the services that my parents rendered to others," she said.
Phillips was born and reared in Mound Bayou and attended John F. Kenney Memorial High School.
After high school, Phillips attended Delta State University and received a bachelor of arts degree in marketing, and according to her, she is only a few hours away from obtaining a master's degree.
"When I finished college, I worked for my father for six years, in the family store and after their business closed, I started working for the agency," said Phillips.
In 1977, she became a member of Delta Sigma Theta Inc., and later moved to Cleveland.
Phillips is married to superintendent of the West Bolivar School District Henry Phillips and they have two sons.
She is a member of Mount Olive Missionary Baptist Church in Mound Bayou, under the leadership of Dr. Andrew L. Hawkins and in her spare time, Phillips said she enjoys watching the Food Network and the Home and Garden Channel.
"My family seems to think that I am a good cook. I really enjoy baking. I can make a great caramel cake," she added.
According to Phillips she has worked with the agency for numerous year and she plans to continue working to improve the lives of citizens in the county.
"I am going to do the best that I can to try to serve the citizens of Bolivar County. I will continue to try to make our services more accessible and convenient. Hopefully, we can get a new building, in a new location. My goal is to offer a better atmosphere to the individuals that need our services," she added.